You can use OpenPhone’s IVR to help callers reach specific team members or departments depending on their needs. OpenPhone: The top phone platform with IVR for small businesses Let’s look at a provider with the best of both worlds - 1. Need a little of both? You have a couple of options. However, if you want voice-activated tools and the ability to automate certain workflows, you probably want an auto-attendant that includes IVR technology. If you’re looking for basic call routing tools, a simple auto-attendant may be what you need. Phone menus can also include IVRs so callers can respond to verbal commands and usually offer more advanced features (including the ability to playback a recording containing more information based on a menu option). Auto-attendants can help you build phone menus that respond to number inputs (like ‘Press One for Sales). We use two different phrases in this guide: IVR and auto-attendant systems. What kind of IVR does your business need? It depends on what you’re looking for.īut before we get started, let’s break down a few key terms. Keep reading as we cover each of these phone solutions in depth below.
AIRCALL PRICING UPGRADE
Requires upgrade or $4.99 add-on for each call group Starts at $19.99 per user per month (1-year contract) Here’s a comparison chart of the best business phone solutions with IVR systems based on their prices and features: Provider Related Posts The top IVR systems for small business compared
AIRCALL PRICING PROFESSIONAL
Professional services Elevate your client experience.Integrations Connect with other tools you love to use everyday.Teams Bring along your team and start communicating faster.Contacts Stay on top of your relationships with a lightweight CRM.Messaging Fast and efficient texting for individuals and teams.Calling Make calling a more seamless and convenient experience.Phone numbers Get dedicated phone numbers for work, or bring your own.
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